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Terms of Service — handeugur.art

Last updated: 16 September 2025

1) Overview

This website is operated by Hande Uğur Studio (“Hande Uğur Studio,” “we,” “us,” “our”). We offer the Site, and any information, tools, and services available from it (collectively, the “Service”), to you, the user, conditioned upon your acceptance of these Terms of Service (“Terms”) and all policies referenced here (e.g., our Privacy Policy, Returns & Cancellations, and Cookie Policy).

By accessing the Site and/or purchasing or commissioning any work from us, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

We may update these Terms from time to time by posting a new version on this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

2) Eligibility & Studio Conduct

  • You represent that you are of legal age of majority in your jurisdiction, or you have parental consent to use the Service.

  • You agree not to use the Service for any unlawful purpose and to comply with all applicable laws and regulations.

  • You must not introduce malware, attempt to gain unauthorized access, or interfere with the operation or security of the Service.

3) Commissions & Custom Work

From time to time, the Studio accepts a limited number of bespoke commissions each year.

Process & communication. We generally discuss scope, sizing, materials, budget, timeline, and any reference material via email or our contact form.
Deposits & payments. A non-refundable deposit may be required to secure your commission slot; remaining balances are due as agreed in your commission invoice/contract.
Revisions. Reasonable revisions are considered at defined milestones; substantial changes outside the agreed scope may incur additional fees or extend timelines.
Reference material. If you provide photos, texts, or other materials, you confirm you have the necessary rights to share them with us for the commission, and you grant us a non-exclusive license to use them solely to create the work.
Timeline. Estimated timelines are good-faith targets and may shift due to studio schedule, material availability, or force majeure. We will keep you informed of material changes.
Portfolio & exhibition rights. Unless expressly agreed otherwise in writing, the Studio may photograph and display images of the commissioned work (and its making) in our portfolio, exhibitions, socials, publications, and on the Site.
Moral rights. The artist retains all moral rights in the work.

Separate written terms in a commission agreement or invoice will prevail over this section in the event of conflict.

4) Editions, Sales & Availability

Products (e.g., originals, limited editions, prints, books, or digital downloads) may be offered online depending on availability.

  • We make every effort to display colors and details accurately, but variations can occur due to screens, materials, or printing processes.

  • We reserve the right to limit quantities, discontinue items, and decline orders at our discretion.

  • Descriptions and prices may change without notice.

  • Any sale is subject to our Returns & Cancellations policy (if enabled/linked on the Site).

If our shop is hosted by a third-party e-commerce provider (e.g., Shopify, Squarespace, etc.), your purchase may be subject to that provider’s additional terms and policies.

5) Prices, Payments & Taxes

Prices are listed in the currency indicated on the product or invoice page and exclude/include taxes as stated there. You authorize us (and our payment processor) to charge your selected payment method for the full amount due. You are responsible for any applicable taxes, customs, duties, or import fees.

We may cancel or limit orders that appear to be placed by resellers, distributors, or bots. If we cancel or modify an order, we will attempt to notify you using the contact details you provided.

6) Shipping, Risk & Title (for physical works)

Shipping options, costs, and estimated delivery windows are provided at checkout or in your invoice. Risk of loss passes to you upon delivery to the carrier unless otherwise required by mandatory consumer law. Title to goods passes upon full payment and dispatch, unless otherwise agreed.

Inspect packages upon delivery and notify the carrier and us promptly of any visible damage. Keep all packaging for claims where necessary.

7) Returns, Cancellations & Refunds

Please refer to our Returns & Cancellations policy (if provided on the Site). Commissions are generally non-refundable once work has begun, except where required by law or as expressly agreed in writing. For editions/merchandise, statutory consumer rights (including withdrawal rights for distance sales where applicable) are honored as required by law.

8) Accuracy of Information

We strive for accuracy but do not warrant that information on the Site (texts, pricing, availability, lead times) is error-free, complete, or current. We may correct errors, update information, or cancel orders if information is inaccurate, at any time without prior notice.

9) Intellectual Property

All content on the Site—including artworks, images, videos, designs, text, logos, and trademarks—is owned by or licensed to Hande Uğur Studio and is protected by intellectual property laws. Except as permitted by mandatory law, you may not copy, reproduce, publish, distribute, modify, create derivative works from, or exploit any content without our prior written permission.

Purchasing an artwork does not transfer copyrights unless explicitly stated in a signed agreement. Any license granted is non-exclusive and limited to personal display (unless otherwise agreed in writing).

10) User Content & Feedback

If you submit comments, ideas, references, reviews, or other materials (“User Content”), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and display such User Content for the purpose of operating and promoting the Studio and the Service. You are responsible for your User Content and warrant that it does not infringe third-party rights, is lawful, and is free of malware.

We may, but are not obliged to, monitor, edit, or remove content we consider unlawful, offensive, or otherwise objectionable.

11) Third-Party Tools & Links

We may provide access to third-party tools or links (e.g., analytics, embeds, payment processors, shipping, social media). These are provided “as is” and “as available.” We do not control and are not responsible for third-party sites or services. Your use of third-party tools/links is at your own risk and may be subject to those providers’ terms and privacy policies.

12) Privacy

Your submission of personal information through the Site is governed by our Privacy Policy (see the dedicated page on handeugur.art).

13) Prohibited Uses

In addition to other restrictions in these Terms, you must not use the Service or its content:
(a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate any regulations or laws; (d) to infringe intellectual property or privacy rights; (e) to harass, abuse, defame, or discriminate; (f) to submit false or misleading information; (g) to upload malware; (h) to collect or track others’ personal information without consent; (i) to spam, phish, crawl, or scrape at scale; (j) for obscene or immoral purposes; or (k) to circumvent security or access controls.

14) Disclaimers

We provide the Service on an “as is” and “as available” basis without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable.

15) Limitation of Liability

To the maximum extent permitted by applicable law, Hande Uğur Studio and its directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of (or inability to use) the Service or any products, even if advised of the possibility of such damages. Where limitations are not permitted by law, our liability shall be limited to the fullest extent allowed.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (e.g., liability for death or personal injury caused by negligence, fraud, or gross negligence).

16) Indemnification

You agree to indemnify and hold harmless Hande Uğur Studio and our affiliates, officers, directors, agents, and employees from any claim or demand (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Service, or your violation of any law or third-party rights.

17) Severability

If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the maximum extent permissible and the remainder will remain in full force and effect.

18) Termination

These Terms remain effective unless terminated by either party. You may stop using the Service at any time. We may suspend or terminate access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Obligations incurred prior to termination (e.g., payment obligations) survive termination.

19) Governing Law & Venue

These Terms and any disputes arising out of or relating to them or the Service will be governed by the laws of Italy, without regard to conflict-of-laws rules. Exclusive jurisdiction and venue shall lie in the courts of Rome, Italy, unless mandatory consumer law grants you the right to bring claims in your local courts. EU consumer protection rights remain unaffected.

20) Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, strikes, pandemics, supply-chain interruptions, or failures of carriers or utilities.

21) Changes to the Service and to These Terms

We may modify or discontinue any part of the Service at any time. We may also update these Terms by posting a new version on this page with a new “Last updated” date. Please review periodically.

22) Contact

Questions about these Terms should be sent to: studio@handeugur.art

23) Optional: Mobile (SMS) Terms (only if enabled)

If you opt in to receive SMS/text messages from the Studio:

  • You consent to receive recurring messages at the number you provide, which may be sent via automated technology.

  • Message frequency varies. Message and data rates may apply.

  • You can opt out at any time by replying STOP. For help, reply HELP or email studio@handeugur.art.

  • Carriers are not responsible for delayed or undelivered messages.

  • Your mobile number must be valid and kept up to date. See our Privacy Policy for how we handle personal data.

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